Frequently Asked Questions

If you can’t find the answer you’re looking for, please email us at [email protected] You can also call us at (949) 464-4520 from Monday to Sunday, 9 am to 9 pm PST

Here’s how the Moment program works:

When you sign up, we ship you our blood test kit.
When the blood spot results get to us, you can meet with our expert doctors to prescribe natural hormones if needed.
We ship your natural hormones to your doorstep.
After a few months, we’ll recheck your hormones and make updates to your prescribed hormones if needed.

The Moment program guides you through your hormone journey, supporting you with an expert care team and non-synthetic hormone solutions delivered to your door.

The team at Moment are experienced experts who help women regulate hormones throughout their lifetime.

We are currently only treating patients via telehealth who live in California.

Hormone imbalances can happen at any point in a woman’s life. Most people associate hormones with menopause, understandably, and it’s worthwhile to have a thumb on your hormones and overall health and wellness throughout adulthood. Conditions we treat include, menopause, perimenopause, PCOS, infertility, fibroids, PMS, menstrual irregularities, depression and anxiety, fibrocystic breasts, endometriosis, fatigue, and reduced sex drive.

Moment program’s approach to hormones and menopause helps women quickly solve their hormone imbalances so they can reduce symptoms and feel their best. We utilize functional medicine that unites botanical, nutritional, and conventional medicine.

The Moment Membership: $29.99/ month
Initial blood test kit: $189
Telehealth visit(30 minutes): $175
Telehealth visit(15 minutes): $87
These prices do not include follow-up blood kit.

Moment currently does not accept insurance.

Moment utilizes functional medicine that unites botanical, nutritional, and conventional medicine.

Moment also works with bioidentical hormone replacement therapy. A large number of research studies have shown evidence that bioidentical hormones result in fewer side effects and negative outcomes when compared to synthetic hormones. The results show that bio-identical hormones are safe and effective when administered under the care and supervision of a medical practitioner for symptoms such as hot flashes, night sweats, mood swings, irritability, and anxiety.

Bioidentical hormones are considered safe and likely protective. Bioidentical hormones have been shown to help in the following areas:

  • Reducing fatigue levels
  • Increased sex drive
  • Hot flashes
  • Skin health
  • Back pain
  • Hair thickening
  • Reduced hot flashes
  • Less dry skin
  • Improved sleep
  • Reduced bloating
  • Better thinking and memory

The providers that partner with Moment are experienced providers that have treated patients with hormonal imbalances and have experience with bioidentical hormone replacements. For a list of providers, please email [email protected] for more information.

While most lab agencies report a “normal” or typical range for their results, these results are usually based on a median value for that lab test. Our provider will review your lab work keeping in mind all the conditions you are being seen for as well as monitoring levels that may be borderline elevated or low.

Most blood lab results can be completed in about 5 business days.

All labs require a follow-up consultation with your provider so that they can thoroughly review your results with you.

Please call our office to schedule your appointments.

For new patients, please call (949) 464-4520, or book a call here to speak to a call advisor.

Yes, for all services that have an appointment scheduled, we ask patients to contact our office by phone (you may also leave a voicemail as it is date and time stamped) 2 business days prior to your appointment. All cancellations that do NOT follow the recommended rule are subject to a cancellation fee.

“I was struggling to find help for recurring hot flashes. It wasn’t until I worked with Moment that I received the care that I was after all along. The providers were thorough and treated me like a person instead of just a problem to be solved.”

– Heidi, 43, mother of two.

We Are Different

Experts who know how to solve hormone
imbalance safely and effectively.


  • Accurate Testing
  • Natural Hormone Solutions
  • Personalized Lifestyle Plan
  • Exclusive Events, Community and Content


  • Accurate Testing Not Likely
  • Natural Hormone Solutions
  • Personalized Lifestyle Plan
  • Exclusive Events, Community and Content